Shipping Policy

At Dawnfal, we are committed to delivering your jewelry safely and efficiently. Please review our shipping policy below for details on processing times, shipping methods, and delivery estimates

Order Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not shipped or delivered on weekends or public holidays.

During peak periods or promotions, processing times may be slightly longer.

Shipping Locations

We currently ship to:

• Australia

• United States 

• Selected international destinations

If your country is not available at checkout, please contact us before placing an order.

Shipping Rates & Delivery Times

Shipping

• Standard Shipping: 7-15 business days (depending on destination)

International delivery times may vary due to customs clearance and local postal services

Tracking Information

• Once your order has shipped, you will receive a tracking number via email.

Tracking updates may take 24–48 hours to appear after dispatch

Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, or import fees.

• These charges are the responsibility of the customer and are determined by local customs authorities.

Dawnfal is not responsible for delays caused by customs processing.

Lost or Delayed Packages

If your order is delayed or appears lost:

• Please allow the full estimated delivery timeframe before contacting us.

If your package has not arrived after 30 days, contact us and we will assist you

Incorrect Address

• Please ensure your shipping address is correct at checkout.

• Dawnfal is not responsible for orders delivered to an incorrect address provided by the customer.

• Reshipping fees may apply.